Yes, we are still open!
Safer at Home is continuing, but we are still here for you. Whether you require an in-person visit or virtual PT visit, we got your back. If you or someone you know has an injury or is in pain, reach out to us and we will help you determine the best plan for treatment.
Virtual PT is here and thriving! Have questions? Keep on reading to find out the answers:
How is physical therapy delivered virtually?
Through video we can observe how you move, demonstrate movements, provide and coach you through exercises to ensure correct form and identify barriers to function.
Although certain techniques cannot be performed through a virtual session (such as hands-on therapy), these are only a few, of many, tools used for PT which are often used to supplement exercise.
How do I make an appointment?
You can schedule an appointment by clicking here, calling 414-856-7044, or by emailing firstname.lastname@example.org.
What do I need for my appointment?
All you need for a session is good internet connection, a web camera, and a microphone (most laptops, tablets, and smartphone devices already have this equipment built in). Nothing is downloaded onto your device.
Please make sure you set up for your appointment somewhere in your home with enough space to allow you to move around. Having a chair and/or place to lie down (like a bed or yoga mat) will be beneficial for the assessment and treatment. If you are able, try to place your device in a secured position a few feet away from you. This ensures we are able to get a full view for movement assessment and exercise instruction.
What does a telehealth session look like?
When you make an appointment, you will receive an email with a link to the virtual “waiting room” for your scheduled appointment time. When you click the link, you will be asked to “check-in” by typing your name, then we will join you at your appointment time to start your session.
All appointments will last around 30 minutes but please block off 10 minutes before and after your appointment to plan for set-up and any technical difficulties that may arise.
What should I wear?
Be sure to wear comfortable, form-fitting clothing so you can move around easily. Please try to have the area of injury easily accessible for viewing. For example, If you are being treated for upper body issues (neck, shoulder, elbow etc), wear a tank top if you are comfortable, or if you are being treated for a lower body injury (hip, knee ankle), it would be best to wear shorts.
What if I have technical difficulties?
Please arrive around 10 minutes prior to your appointment to ensure your video and microphone is working. Please see below tips.
Tips to ensure a great virtual visit:
- Restart your computer before a call. Other software might be using computer power or interfere with your video or microphone. Restarting your computer will assure your computer is ready for video.
- Use fast internet with ethernet cable. Video quality adapts to internet speed, so the faster your internet connection, the better the video quality you will experience.
- Use a newer computer or device with plenty of speed. Sending and receiving video takes a lot of computer power. Old or slow computers will have a harder time processing the video, which can cause choppiness.
- Use headphones. Typically your computer will automatically eliminate echo or audio feedback so you don’t hear yourself talking.
If you have tried the above and are still having difficulties, we will walk you through troubleshooting via telephone.
Does Insurance cover virtual PT?
Insurance coverage varies widely across individual insurance plans. Some insurance plans do cover this service. Please check with your specific insurance provider. We will also assist you in determining coverage. Call us at 414-856-7044 for us to assist you.
We will be keeping our doors open to continue to serve our community and assist the entire healthcare force.
As recommended by the Department of Homeland Security, is it our duty as PTs to assist and decrease burden on our ERs, Primary Care Offices, and Urgent Care Facilities by seeing those patients with onset of back and neck pain, sports injuries, and muscle/skeletal issues. This will allow them to focus on combating this crisis.
If you or someone you know is experiencing musculoskeletal pain, you can come directly to us.
If you have any questions, give us a call or text us at 414-856-7044 or email us at email@example.com.